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Post by Alucard on Oct 24, 2012 20:43:21 GMT -5
I've done it at two different places. Oi. I now work at another phone based job, the difference is now you gotta call me instead. Anyway, it's a really naff gig. The only one I'd go back to of the two was one working with charities. They treated us well there.
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Lord Rahl
Dennis Stamp
O-H-I-O!!
Posts: 4,753
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Post by Lord Rahl on Oct 24, 2012 20:44:22 GMT -5
One of my favorite ones was a year or so after I graduated. I got a call at like 8AM (which is way too early for an 18/19 year old). They pitched me as an early 20's guy in college trying to get me to get a credit card. I politely told them I was in my early 20's, but was still in high school. I got a confused/sympathetic "Oh, I'm sorry, good bye" and they hung up.
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Nikki Heyman
Fry's dog Seymour
EXTREEEEEME Pony Manager
✬ Believe In The Fight ✬
Posts: 24,018
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Post by Nikki Heyman on Oct 24, 2012 21:16:41 GMT -5
Do you guys realise that not every telemarketer is an asshole scammer? I've worked in telemarketing, and only the successful ones are assholes. The front line guy is probably someone who is just trying to make a living doing a s***ty job, which has a slightly higher pay scale because the company knows they have to deal with s*** like this. I was part of a team of telemarketers and because all of us were just taking whatever job we could get in this world of recession, the majority of us would cry at least once per shift because of how s*** the job was and several of us nearly had nervous breakdowns. Of course, that wasn't even necessarily because of the customers we would ring who would hold us personally responsible for their day being interrupted (because obviously we would pick who we wanted to ring). It was because if we had a bad day, bad morning or even a bad hour of sales, our manager would take us off the phones for ten minutes to tell us how f***ing s*** we were for ten minutes (but of course using fancy words like 'synergy') and of course, then we were even more behind on sales because we were off the phone for ten minutes. And, the week before I quit, we were having our probationary reviews and being told one by one that if our sales didn't show some kind of upward trend by the next week, we'd be fired. If I get a call and there's a human being right there when I answer, they get the benefit of the doubt. Robocalls (any call that starts with a recording) do not get any sympathy, especially since their calls are unsolicited. I get regular calls with 2-3 different recordings for "Home security". (I live in an apartment and my address clearly shows this). I have asked (when the person actually picks up) to please remove my number because I don't believe the automated system will. I have been doing this for MONTHS. I have also told them I do not own a home. One shithead asked me if I lived in a cardboard box. I've reported most of these #s (which are cover numbers, I'm sure) to the donotcall registry. I finally got a brand name, called the company's customer service line and demanded that they leave me alone. Someone called me back and hopefully this has finally been resolved.
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Mr Captain Falcon
Dennis Stamp
So I could write anything in here and it'll be posted?
Posts: 4,688
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Post by Mr Captain Falcon on Oct 24, 2012 21:17:54 GMT -5
You want a good revenge on telemarketers? Look up Tom Mabe on youtube. It's a thing of beauty.
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mizerable
Fry's dog Seymour
You're the lowest on the totem pole here, Alva. The lowest.
Posts: 23,475
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Post by mizerable on Oct 24, 2012 22:09:56 GMT -5
Meh. They're just people with crappy jobs. They're irritating, sure, but so is trying to make it in this day and age. The only ill will I have is to those that literally don't take no for an answer. There's a fine line between being a go-getter and being a penisface. The place that I work made you ask 3 times. That was part of the job. 40% of all donations came from the 2nd and 3rd ask. So when it seems like they aren't listening, they are...it's part of what they have to do. All calls get recorded (eventually deleted) and if a caller only goes for easy asks, they get shitcanned. Telemarketing has a very specific standard to go by, so it's not like the person calling you is stupid.
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El Pollo Guerrera
Grimlock
His name has chicken in it, and he is good at makin' .gifs, so that's cool.
Status: Runner
Posts: 14,638
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Post by El Pollo Guerrera on Oct 25, 2012 1:22:08 GMT -5
At work, we get calls from companies that are trying to get us to switch our Interac/Credit Card machines to them, or let them to see our bank accounts to see if we're getting 'special discounts' from the CC companies... We've been getting these calls for YEARS and asked to be removed from their call list and it never happens. One thing that I've been asking them for is a copy of the contract that we would have to sign to join their service (so our lawyer can go over it to make sure it's legit), and they ALWAYS refuse.
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Post by "Gizzark" Mike Wronglevenay on Oct 25, 2012 7:04:25 GMT -5
Honestly, I don't really care. Yeah, it's a s***ty job, but telemarketers having a s***ty job doesn't mean I have to accept random solicitation for vacations I don't want when I'm busy doing things that actually matter to me. If it's not a business I deal with, I don't want to be called for offers. No, you don't have to accept it, so be polite to them to get rid of them, because that will actually get rid of them. If you act like an ass to them they will reschedule your callback for another day, and if you're too abusive then you can actually be reported to the police - all legitimate call centres record all of their calls. Your post basically says 'I don't care that this person is in no way responsible for this mild inconvenience, I am going to penalise them for it regardless even if it does make both our lives worse.'
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Post by EvenBaldobombHasAJob on Oct 25, 2012 7:05:51 GMT -5
asking to be put on the "Do Not Call" list is a good idea. the only problem is, sometimes multiple different centers across the country will be calling you about the same campaign, and they don't care for sharing info with each other, being private contractors. so the one center that called you may have you on their list, but the other 5 centers calling about the same thing won't. and a lot of those centers aren't calling from the states, they're calling either from Canada or India and don't give a fig about the American national do-not-call list because international law being what it is, it'd damn near impossible to prosecute a foreigner over it.
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Post by Sir Woodrow on Oct 25, 2012 7:55:13 GMT -5
If it's a scammer I give them shit.
If it's a charity like the Guide Dogs or Lifeguards I have donated
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Post by Red Impact on Oct 25, 2012 8:44:06 GMT -5
Honestly, I don't really care. Yeah, it's a s***ty job, but telemarketers having a s***ty job doesn't mean I have to accept random solicitation for vacations I don't want when I'm busy doing things that actually matter to me. If it's not a business I deal with, I don't want to be called for offers. No, you don't have to accept it, so be polite to them to get rid of them, because that will actually get rid of them. If you act like an ass to them they will reschedule your callback for another day, and if you're too abusive then you can actually be reported to the police - all legitimate call centres record all of their calls. Your post basically says 'I don't care that this person is in no way responsible for this mild inconvenience, I am going to penalise them for it regardless even if it does make both our lives worse.' No, it basically says "Them having a crappy job isn't my problem." And it's not. I'm not cursing them out, but I'm not going to waste my time listening to the end of their hard sell so they can try to convince me several times that what they're selling can totally help me and ignore when I tell them to not call me anymore. Nor am I going to feel bad when people take the piss out of them for trying to hadr sell something that no one wants. That's the job they got in to. I know, I once had a job that required me to call people at their home unsolicited. And I'm sure the police are really sympathetic to telemarketers who call houses unsolicited being told to f*** off.
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Bo Rida
Fry's dog Seymour
Pulled one over on everyone. Got away with it, this time.
Posts: 23,295
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Post by Bo Rida on Oct 25, 2012 10:51:30 GMT -5
You want a good revenge on telemarketers? Look up Tom Mabe on youtube. It's a thing of beauty. Thanks for that recommendation, that murder scene prank was hilarious and some of the others were pretty good (mainly ringing one of the bosses at 4AM). I like the virus scammers as they often have no tech knowledge so you can easily confuse them by taking them off their scripts, the most simple way is telling them that you don't have a computer (works with Sky box or PPI scammers too) or asking which computer the virus is on. I've also told them I have Windows 3.1, asked them for help with other tech queries or just acted really concerned before saying something like "thanks so much for telling me, I''ll take it to the shop to get it fixed". I ask other foreign scammers to wait a moment as I'm cooking and then come back a few minutes later and soon as they say why they're ringing I reply "no thanks" and hang up. I should point out I'm with the telephone preference service so it's illegal for any UK company to make a sales call to me so on the rare occasion a legit company rings I can politely tell them they're breaking the law and they can't get off the phone quick enough. I'm even polite to the market research companies that legitimately get around that law but I always ask them not to call again. I'm not sure what to do with the calls from business I am a customer with, asking them to stop those type of calls doesn't seem to work. Well apart from cancelling any dealing with them like I did with Talk Talk (they were crap all round though). f*** knows why they think it's a good idea to harass customers, especially as it's often silent if you do answer (British Gas are the worst). As you can tell I used to get a lot of these, it's all well and good saying it's a s*** job or a minor inconvenience but when you're often getting multiple calls a day (even one on f***ing boxing day) from people that are normally trying to con you it's worse than that. Asking them to stop or not answering the phone doesn't seem to deter them and often the calls are silent from a withheld number so there's nothing you can do, as a result I have little sympathy for the people on the phone especially if they're breaking the law.
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DXKramer
Mephisto
I like trains
Posts: 722
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Post by DXKramer on Oct 25, 2012 11:03:40 GMT -5
One time when a telemarketer called, I knocked my phone off the receiver and pretended I had kicked it while having very wild sex.
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Nikki Heyman
Fry's dog Seymour
EXTREEEEEME Pony Manager
✬ Believe In The Fight ✬
Posts: 24,018
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Post by Nikki Heyman on Oct 25, 2012 11:11:37 GMT -5
Honestly, I don't really care. Yeah, it's a s***ty job, but telemarketers having a s***ty job doesn't mean I have to accept random solicitation for vacations I don't want when I'm busy doing things that actually matter to me. If it's not a business I deal with, I don't want to be called for offers. No, you don't have to accept it, so be polite to them to get rid of them, because that will actually get rid of them. If you act like an ass to them they will reschedule your callback for another day, and if you're too abusive then you can actually be reported to the police - all legitimate call centres record all of their calls. Your post basically says 'I don't care that this person is in no way responsible for this mild inconvenience, I am going to penalise them for it regardless even if it does make both our lives worse.' I'm on the Do Not Call list and I am still getting these calls, so they get what they deserve. They want to keep calling me back? fine, they will continue to get the same response since they're asking the same question. One "home security" scammer claimed my neighbors gave them my# and I repeated that I live in an apartment and so do my neighbors. I then report the # they used to donotcal.gov and they call me back next week to harass me again. If they're not going to honor my request I am under no obligation to be polite.
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Post by "Gizzark" Mike Wronglevenay on Oct 25, 2012 14:28:28 GMT -5
No, you don't have to accept it, so be polite to them to get rid of them, because that will actually get rid of them. If you act like an ass to them they will reschedule your callback for another day, and if you're too abusive then you can actually be reported to the police - all legitimate call centres record all of their calls. Your post basically says 'I don't care that this person is in no way responsible for this mild inconvenience, I am going to penalise them for it regardless even if it does make both our lives worse.' No, it basically says "Them having a crappy job isn't my problem." And it's not. I'm not cursing them out, but I'm not going to waste my time listening to the end of their hard sell so they can try to convince me several times that what they're selling can totally help me and ignore when I tell them to not call me anymore. Nor am I going to feel bad when people take the piss out of them for trying to hadr sell something that no one wants. That's the job they got in to. I know, I once had a job that required me to call people at their home unsolicited. And I'm sure the police are really sympathetic to telemarketers who call houses unsolicited being told to f*** off. They have this job, most likely, because there is a global recession. They try to convince you repeatedly, because their script and managers force them to and if they don't do it, they get fired. They do not choose the products they sell, or the campaigns they run. I'd have thought if you'd done this job before you'd be a bit more sympathetic.
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Post by Cela on Oct 25, 2012 14:40:35 GMT -5
I was a telemarkter for my college. Now that was a thankless job. Sure, there were the occasional delightful widows, but for the most part just depressed or asshole alumni.
So now I just say not interested and moved on. No sense f***ing with a kid trying to make 7 bucks an hour.
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Post by Red Impact on Oct 25, 2012 17:00:33 GMT -5
No, it basically says "Them having a crappy job isn't my problem." And it's not. I'm not cursing them out, but I'm not going to waste my time listening to the end of their hard sell so they can try to convince me several times that what they're selling can totally help me and ignore when I tell them to not call me anymore. Nor am I going to feel bad when people take the piss out of them for trying to hadr sell something that no one wants. That's the job they got in to. I know, I once had a job that required me to call people at their home unsolicited. And I'm sure the police are really sympathetic to telemarketers who call houses unsolicited being told to f*** off. They have this job, most likely, because there is a global recession. They try to convince you repeatedly, because their script and managers force them to and if they don't do it, they get fired. They do not choose the products they sell, or the campaigns they run. I'd have thought if you'd done this job before you'd be a bit more sympathetic. I wasn't a telemarketer, but I had a job that required me to call houses unsolicited and try to talk to people who certainly did not want to talk. This isn't a contest over crappier job, so I don't see the need to go into it further. But regardless, I know what it's like to be forced to call people who don't want to talk and be bitched out for it. And while you might think that that'd make me more sympathetic... nope, it actually did the exact opposite. I was a lot more sympathetic before. Doesn't matter if they have scripts or can't control the products, the industry has more than earned it's reputation. If you call someone at home, keep pushing when they say no, you're not immune from getting bitched out just because you don't like your job. The places who ignore do not call lists just cements how much I think that. I'm sure they're perfectly fine outside their job, but while they're doing it, I'm siding with all the people who bitch at them over them.
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Oct 26, 2012 9:00:15 GMT -5
I don't "get back" at any of them unless they're being totally unprofessional. Then and there, they are gonna get an earful. (Especially those outsourced dirtbags at a certain satellite provider not named "dish network" who don't understand the word NO.) We've done the three times "Sorry, we're not interested. Please take my number off your list." He persisted. Wife asked, "What's it going to take for you to take our number off of your list?" He said, "Buy [name of satellite provider] and everything will be taken care of." Oh, it was on. My wife had the number of a place to report these guys. She told them if you don't remove our number, she was gonna call it. He got nervous as heck. "No you're not! No you're not! You're lying!" She continued, "1-800-5..." "OKAY! OKAY! YOU OFF MY LIST! PLEASE DON'T REPORT ME!" (Funny, she only needed to say the "5" and he freaked out.) Needless to say, "satellite provider" never called us again.
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Post by EvenBaldobombHasAJob on Oct 26, 2012 9:19:36 GMT -5
/\ well that guy's just a rube (or maybe it was his last day and he figured he'd use it to f*** with people, I dunno). it's illegal to continue the conversation after you've been asked to put them on the "do not call" list.
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Oct 26, 2012 12:42:10 GMT -5
Do you guys realise that not every telemarketer is an asshole scammer? I've worked in telemarketing, and only the successful ones are assholes. The front line guy is probably someone who is just trying to make a living doing a s***ty job, which has a slightly higher pay scale because the company knows they have to deal with s*** like this. I was part of a team of telemarketers and because all of us were just taking whatever job we could get in this world of recession, the majority of us would cry at least once per shift because of how s*** the job was and several of us nearly had nervous breakdowns. Of course, that wasn't even necessarily because of the customers we would ring who would hold us personally responsible for their day being interrupted (because obviously we would pick who we wanted to ring). It was because if we had a bad day, bad morning or even a bad hour of sales, our manager would take us off the phones for ten minutes to tell us how f***ing s*** we were for ten minutes (but of course using fancy words like 'synergy') and of course, then we were even more behind on sales because we were off the phone for ten minutes. And, the week before I quit, we were having our probationary reviews and being told one by one that if our sales didn't show some kind of upward trend by the next week, we'd be fired. Yeah, not really feeling the whole "get back at someone just doing their shitty job" thing.
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Post by B'Cup x on Oct 26, 2012 13:58:51 GMT -5
no one causes shit when the get junk mail, no one causes shit when they get spam, but as people get crappy phonecalls they realise they can retaliate and do.
I've always just said no and hung up, its a lot easier and doesn't involve being a dick x
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