the2ndevil
Grimlock
Super Seducer Survivor
Where Is Your Santa, Now?
Posts: 13,629
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Post by the2ndevil on Mar 28, 2019 5:23:36 GMT -5
Just got called a “dumbass faggot retard”. Got to say, in 10+ years of retail, that is a new one for me. As someone with over a decade of retail experienced so well, I've just got to ask : What happened to piss them off? I work in the Pharmacy. We hold prescriptions for 10 days. Yesterday was day 10, it was late afternoon, so the day 10s were returned to stock. Essentially, I did my job.
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Post by jason1980s on Mar 28, 2019 7:23:43 GMT -5
Do you work for home depot? Good guess! I've been there six years. You should check home depot memes on facebook!
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Mar 28, 2019 8:18:30 GMT -5
As someone with over a decade of retail experienced so well, I've just got to ask : What happened to piss them off? I work in the Pharmacy. We hold prescriptions for 10 days. Yesterday was day 10, it was late afternoon, so the day 10s were returned to stock. Essentially, I did my job. Well then f*** that guy.
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Post by CeilingFan on Apr 3, 2019 6:42:31 GMT -5
Another joy is closing Monday night and opening Tuesday morning. Brilliant scheduling.
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the2ndevil
Grimlock
Super Seducer Survivor
Where Is Your Santa, Now?
Posts: 13,629
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Post by the2ndevil on Apr 3, 2019 7:38:58 GMT -5
Another joy is closing Monday night and opening Tuesday morning. Brilliant scheduling. Ah, the Clopening shift. I know it well. In fact, today, I’m 11-8, and 8-6 tomorrow.
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salz4life
Grimlock
Prichard is a guy who gets that his job is to service his boss.
Posts: 13,968
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Post by salz4life on Apr 3, 2019 14:29:16 GMT -5
As someone with over a decade of retail experienced so well, I've just got to ask : What happened to piss them off? I work in the Pharmacy. We hold prescriptions for 10 days. Yesterday was day 10, it was late afternoon, so the day 10s were returned to stock. Essentially, I did my job. I've been the customer that completely forgot to pick up an Rx.... you know what I did, I got mad at myself for being a dummy. I didn't get made at the Pharmacist for doing their job. This is why I try not to talk to people. I can't deal with dumb people. I remember my days working retail and I agree with the poster that said he/she is glad they did it because it taught them to be more patient. I hated it at the time, but it really was something that improved me as a person.
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the2ndevil
Grimlock
Super Seducer Survivor
Where Is Your Santa, Now?
Posts: 13,629
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Post by the2ndevil on Apr 3, 2019 15:01:03 GMT -5
I work in the Pharmacy. We hold prescriptions for 10 days. Yesterday was day 10, it was late afternoon, so the day 10s were returned to stock. Essentially, I did my job. I've been the customer that completely forgot to pick up an Rx.... you know what I did, I got mad at myself for being a dummy. I didn't get made at the Pharmacist for doing their job. This is why I try not to talk to people. I can't deal with dumb people. I remember my days working retail and I agree with the poster that said he/she is glad they did it because it taught them to be more patient. I hated it at the time, but it really was something that improved me as a person. Oh, absolutely. There have been times when I’ve been to fast food restaurants and whenever something goes wrong, and the worker is just apologizing and is visibly shaken, I’m just like, “don’t even worry about it” I honestly believe if everyone was required to work at least three months in either retail for fast food and understand what it’s like from the other side, people wouldn’t be so bitchy and entitled to retail and fast food workers.
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Post by "Gizzark" Mike Wronglevenay on Apr 3, 2019 17:51:27 GMT -5
As someone with over a decade of retail experienced so well, I've just got to ask : What happened to piss them off? I work in the Pharmacy. We hold prescriptions for 10 days. Yesterday was day 10, it was late afternoon, so the day 10s were returned to stock. Essentially, I did my job. Ah yes, just doing one's job really does seem to incense some people. That's one of my favourite ones.
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Post by IgnahtaSempria on Apr 3, 2019 20:22:07 GMT -5
Not quite retail, but I worked as a customer service phone rep for Publisher's Clearing House a few years ago for about 9 months.
I started looking for a new job after 2.
Being Canadian, I'd never even heard of PCH before I got the job through a recruiting agency, but now I hate that company, and I will never work phone service again.
Among the reasons for leaving were:
-Working customer service, 80% of the customers were already pissed at me before I'd even said two words. Rarely did things get better from there. Everything was my fault, from payments not being made/received late, to products being damaged/sent incorrectly ("I didn't order all that!" was a phrase I heard about 50 times a day, every day), to too many/not enough mailings, and I was to fix that right now (even if the fix took multiple business days on a good week) or else they would sue both the company and me personally. On that note...
-I always thought that the whole "lawsuit crazy" thing was just an American stereotype. How wrong I was. I got more threats of lawsuits in a week than I did in my 8 years of retail/hospitality work before that job.
-I don't know what it is about the promise of free money, but apparently it attracts nothing but idiots. No, you don't have to buy anything to be entered. In fact, the company lost a lawsuit about that like 15 years ago. No, you are not guaranteed to win. No, we did not send that item to you without your knowledge, you put a stamp for it on your order sheet, we have a scan of it right here. No, the "free gift" stamp CLEARLY states that there's a $4.50 shipping fee attached (I will admit, I personally hated that one. The sticker is clearly designed to make you think the item is totally free, and the shipping fee is in small print. Deceptive, but not illegal). NO, just because you have never won, and nobody you know has ever won, doesn't mean the whole thing is a scam.
All of these would routinely happen in a single day, multiple times a week, btw.
-Hoo boy, the sheer amount of accusations thrown my way in a single day, every day, was enough to break even my cherub-like demeanor (thanks for that one, John Pinette). People with $300-400 worth of unpaid merchandise that they "definitely didn't order" over the past 2 years, accusing me of sending it just to force them to pay for it (for those who don't know how the system works, you put stickers with barcodes on your order form and send it in. The machine reads the barcodes. We send what was on the stamp. Simple system that so many people can't/refuse to understand). People who would send a check with their order, despite the fact that the order form SPECIFICALLY says not to do this, as the checks are processed in a different building and we send the first invoice with the order. Checks would then get lost/shredded, and the customer would get mad because they've "already paid", despite the check clearly not being processed on their bank statement. People calling in to accuse me and the company of "taking advantage" of their elderly relatives with dementia/Alzheimer's/etc. despite the fact that we have NO WAY to know that the customer is impaired without prior contact, and the customer would be taken off our list if we were.
Then, of course, were the scam calls, where people would get contacted by scammers pretending to be PCH and trying to get them to send money to claim prizes (that is illegal, PCH doesn't do that. Prizes are free). So, for every 5 legit calls or so from people who were trying to give us information to stop scams like this, there was someone calling the scam line because they received something they "didn't order", so we must be scamming them, or people who got actual scam calls, but assume we were in charge of those, and would get hostile with me for "not stopping them", while the whole time I'm TRYING TO HELP THE CALLER.
-The pay sucked. I was basically making minimum wage at 40 hours a week. Plus, what the company doesn't tell the customers, is that there are two levels of customer service, appropriately named Level 1 and Level 2. Level 1 was the entry level customer service reps, doing stuff like taking payments and cancelling orders that customers "didn't order" (see, I bring that up a lot, because cancelling orders for stupid people comprised about 75% of my job). After a while, you get promoted to Level 2. You get a week of training to learn about everything else (suspended accounts, dealing with deceased/mentally unfit customers being taken off the lists, etc.), and then get thrown back on the phones for no pay upgrade and 3 times the work. The only reason you would want to be Level 2 is because you needed the Level 2 training to apply for other internal positions like coach or QA reps. Even then, your pay would only go up like, $0.50 an hour.
TL;DR, worst 9 months of my life, would not do it again.
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