Have a difficult computer problem

[fw91]

so i was on my laptop last night, and all of the suuden it froze and turned off. Windows will not start, and when I booted it, it was recomended that I use Startup Repair. I did, but it went on for at least 15 hours. I finally gave up and did some research, and I cant get into safemode either. Has anyone had a similar problem or know what to do?

[rapidfire187]

Did you happen to be on a porn site?

Your best bet is probably to reinstall windows.

[fw91]

Jan 4, 2011 17:40:44 GMT -5 rapidfire187 said:

Did you happen to be on a porn site?

Your best bet is probably to reinstall windows.

no i was not

[fw91]

and hate to sound stupid, but how would i reinstall windows? would i have to buy the software?

[El Kabongs Revenge]

Your best bet is to (if you have one) use a boot disk to reformat the hard drive and install windows.

Most computers have an option under the startup repair nowadays where you can reformat and reinstall windows from a secondary partioned drive that holds all the files needed to install windows again. This whole process is done manually. Depending on the size of your hard drive, it takes about an hour or so to do everything.

If you can give more info, like what type of laptop, what windows version, hard drive size, etc etc., I can give you better advice if the above does not work.

[fw91]

i dont have a boot disk, but it says i need one, now i cant even get into windows. I have a gateway/intel core i3-350M processor windows 7

[El Kabongs Revenge]

www.user-guides.co.uk/Gateway/GatewayCDDownloads.asp

This site has downloads for boot disks for Gateway computers. It should help you.

What exactly does the laptop do when you turn it on? Anything?

[fw91]

it goes to a black screen with computer mumbo jumbo and at the bottom of the screen it says, "No bootable device-isert boot disk and press any key"

[El Kabongs Revenge]

Sounds like the hard drive completely failed. It may be dead. How old is the laptop?

[fw91]

Jan 4, 2011 18:09:48 GMT -5 El Kabongs Revenge said:

Sounds like the hard drive completely failed. It may be dead. How old is the laptop?

not that old at all. I had it since october, but I bought it as a display model

[El Kabongs Revenge]

Well, the info above is all the help I can give you unfortunately. Without looking at it myself, I can't think of anything else it might be besides something in the hard drive if it can't find any bootable device at all.

Try a boot disk from that website I posted above, maybe that will give you some help. You can always also check (if you havent already) gateways support page. Sorry I couldn't be of more help.

[fw91]

do you know wich one as should try?

[El Kabongs Revenge]

What Gateway model do you have? I'll check to see which one you should get.

www.user-guides.co.uk/Gateway/GatewayDiagnostics/Gateway.asp?keywords=Gateway+Diagnostic+CD+Disk&recor=1

If your unsure, try the second disk download for windows 7.

[fw91]

forgive me for not being computer savy, but i think its NV59C

[El Kabongs Revenge]

www.user-guides.co.uk/asp/search.asp?keywords=NV59C+windows+7&recor=1

Here is a link to the bootable disk download page. There are many NV59C models. So that is a place to start. And no problem about the computer savvy, I just hope I am being helpful.

[fw91]

dude, you are god as far as I'm concerned

[El Kabongs Revenge]

Ahhh crap, you have to pay for those disks. So give up on that, plus its a UK site, so that wouldnt help you. Search google for Gateway laptop NV59C bootable disk. It may have something to help, I'll do the same.

Ok, check this page and see if you can tell me which model you have.

www.gateway.com/systems/series/529598157.php

[fw91]

also do i have to download it, can i just buy a straight cd, and where are the american prices?

[El Kabongs Revenge]

You got yahoo or MSN so we can live chat instead of forum, it'd be easier to help you.

[fw91]

no i dont