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Post by DoubleDare on Feb 3, 2013 8:40:32 GMT -5
Yes both were wrong One one hand it was a group of people, so the gratuity was automatically put in there, since the waitress probably was only serving that table for a good part and couldn't serve other tables for a bit or as good. That comment is stupid that no one else found funny.
On the other, why must people feel the need to post crap about work online? I've worked at a supermarket for 2 years, and I have yet to post a status or anything on a social site about it, because when my shift is over I leave that crap behind and don't feel the need to post about it. And posting a picture of the receipt where it has the customers name? Dumb move, usually most companies do have somewhere stating you can't be posting about the company online. At most I would do is probably say on a message board (like here) the dumb "I give god 10% why should I give you 18" but I wouldn't let anyone know what restaurant it is nor post a picture of the actual receipt, so no one would know any names.
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Post by Baldobomb-22-OH-MAN!!! on Feb 3, 2013 9:00:19 GMT -5
on the one hand, the employee should've been fired because that's a gross violation of customer privacy. on the other hand Applebee's look like the biggest hypocrites in the world because they did it themselves.
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Post by SsnakeBite, the No1 Frenchman on Feb 3, 2013 9:13:43 GMT -5
on the one hand, the employee should've been fired because that's a gross violation of customer privacy. on the other hand Applebee's look like the biggest hypocrites in the world because they did it themselves. To be fair, Applebee's policy states that it's okay to publish this kind of stuff with their permission and we have no proof they didn't have it. What's dumb from them was to delete it instead of explaining it.
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Post by Baldobomb-22-OH-MAN!!! on Feb 3, 2013 9:56:32 GMT -5
aah. yeah that would make sense, the restaurant I used to work at had a whole wall with positive customer feedback tacked onto it. I mean I don't see how Applebee's was in the wrong here, the woman should've been fired. but yeah their handling of the fallout has been lulz-worthy for sure.
when it comes to social media there's only 2 basic rules; don't breach employee or customer confidentiality, and don't go bullying your co-workers online (my sister was bullied by a couple other girls online when she worked at Staples, and they all got fired). other than that you can say whatever you want online but obviously what this woman did was wrong.
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Post by Piccolo on Feb 3, 2013 10:33:02 GMT -5
I thought the waitress just said that Applebees doesn't have anything in their employee handbook that says you can't publish this stuff... ie, they don't explicitly state that you can, and they don't explicitly state that you can't. So it's a grey area. Is it really true, then, that they state in their policies that you CAN do it? Because if so, she can probably sue them.
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Post by Baldobomb-22-OH-MAN!!! on Feb 3, 2013 11:52:54 GMT -5
it probably also doesn't say "don't run with around with a chainsaw" but she wouldn't get away with that. whenever you sue someone burden of proof is on you, and common sense dictates that you don't violate employee-customer confidentiality. she probably signed a form saying she understands that when she started working there. it's not their fault she was dumb enough to forget.
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Post by Dave the Dave on Feb 3, 2013 12:01:45 GMT -5
Like most things....I agree with the big bad internet movement....but so many people are being assholes to anyone trying to see both sides I want to side with applebees anyway.
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Post by SsnakeBite, the No1 Frenchman on Feb 3, 2013 12:06:36 GMT -5
Yeah, she wouldn't have a case. Any judge with a lick of sense would state that publishing a receipt that shows the pastor's name without her consent does constitute "a breach of privacy and confidentiality".
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Post by Danimal on Feb 3, 2013 12:07:30 GMT -5
I'm apparently the only person who thinks Applebees has good food. Is this a specific majestic Applebee's you attend? Is it in Narnia? Lot's of people obviously like them otherwise they wouldn't have successful restaurants all over the place. They aren't any cheaper than the next place.
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Louie Bloodspill
AC Slater
Punk is dead, but so are Wehttp://facebook.com/ljfis@LouieBloodspill
Posts: 144
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Post by Louie Bloodspill on Feb 3, 2013 12:59:25 GMT -5
We're all overlooking that this pastor ONLY gives her god 10%. Shouldn't your god get a bit more from you if pastor is your job?
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amaron
Samurai Cop
I yam what I yam.
Posts: 2,212
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Post by amaron on Feb 3, 2013 18:10:27 GMT -5
We're all overlooking that this pastor ONLY gives her god 10%. Shouldn't your god get a bit more from you if pastor is your job? Technically, no. Tithing doesn't depend on your position in church.
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Louie Bloodspill
AC Slater
Punk is dead, but so are Wehttp://facebook.com/ljfis@LouieBloodspill
Posts: 144
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Post by Louie Bloodspill on Feb 3, 2013 20:56:10 GMT -5
Fair enough.
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Post by Dave the Dave on Feb 3, 2013 21:07:38 GMT -5
I ate there today and left a 25% tip for very good service. Crisis averted.
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Deleted
Deleted Member
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Post by Deleted on Feb 3, 2013 23:52:27 GMT -5
I don't get social networking for a place like Applebees? I like to eat at Wendys from time to time but why would I follow them on twitter? "Need a bedtime snack? We're here for you! #eatgreatevenlate", shit Wendys, thank you. I will retweet this.
I can't see any purpose for big corporate fast food companies to get into social networking besides getting shit on and taking it poorly. Applebees are handling this poorly, but those acting in protest are really blowing this out of proportion too. There are interviews out there where even she is saying that she made a bad call and paid for it, I don't see her jumping in there and really challenging this, why does everyone need to step in and fight a battle that the "victim" isn't even fighting? It feels like there's a large population of well intentioned purveyors of the internet who fancy themselves a hero for for doing the bare minimum effort that is posting angrily on a Facebook account. Applebees will survive this, this'll be forgotten as soon as the next cause of the week reveals itself.
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mizerable
Fry's dog Seymour
You're the lowest on the totem pole here, Alva. The lowest.
Posts: 23,475
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Post by mizerable on Feb 4, 2013 0:26:12 GMT -5
I went there a week ago. It was pretty average, which is strange since they used to be good back in the day. I wouldn't say the food is terrible though.
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Post by Unaffiliated on Feb 4, 2013 0:35:00 GMT -5
I don't get social networking for a place like Applebees? I like to eat at Wendys from time to time but why would I follow them on twitter? "Need a bedtime snack? We're here for you! #eatgreatevenlate", s*** Wendys, thank you. I will retweet this. I can't see any purpose for big corporate fast food companies to get into social networking besides getting s*** on and taking it poorly. Applebees are handling this poorly, but those acting in protest are really blowing this out of proportion too. There are interviews out there where even she is saying that she made a bad call and paid for it, I don't see her jumping in there and really challenging this, why does everyone need to step in and fight a battle that the "victim" isn't even fighting? It feels like there's a large population of well intentioned purveyors of the internet who fancy themselves a hero for for doing the bare minimum effort that is posting angrily on a Facebook account. Applebees will survive this, this'll be forgotten as soon as the next cause of the week reveals itself. Fully agree with this.
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Post by xCompackx on Feb 4, 2013 0:54:50 GMT -5
I don't get social networking for a place like Applebees? I like to eat at Wendys from time to time but why would I follow them on twitter? "Need a bedtime snack? We're here for you! #eatgreatevenlate", s*** Wendys, thank you. I will retweet this. I can't see any purpose for big corporate fast food companies to get into social networking besides getting s*** on and taking it poorly. Applebees are handling this poorly, but those acting in protest are really blowing this out of proportion too. There are interviews out there where even she is saying that she made a bad call and paid for it, I don't see her jumping in there and really challenging this, why does everyone need to step in and fight a battle that the "victim" isn't even fighting? It feels like there's a large population of well intentioned purveyors of the internet who fancy themselves a hero for for doing the bare minimum effort that is posting angrily on a Facebook account. Applebees will survive this, this'll be forgotten as soon as the next cause of the week reveals itself. Yeah, I kinda feel like some companies don't really "get" the idea of social networking. It's cool and all to have coupons or promotions or something, but allowing people to comment on your posts is just asking for trouble.
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mizerable
Fry's dog Seymour
You're the lowest on the totem pole here, Alva. The lowest.
Posts: 23,475
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Post by mizerable on Feb 4, 2013 0:57:56 GMT -5
I just skimmed the article and all I have to say is...
Who the f*** cares? A server lost her job over a stupid mistake. It happens hundreds of times every day.
Or are we pointing to Applebee's stupidty? Because even that isn't a big deal. I've seen worse PR moves than that.
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Lancers
El Dandy
Oh you
Posts: 7,951
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Post by Lancers on Feb 4, 2013 1:10:16 GMT -5
The keyboard warriors went hard on that one. People love to white knight for waitresses. The pastor was wrong for writing that lame note, but the waitress was wrong for putting her business on the internet. Somebody getting undertipped is worth ruining a stranger's reputation completely? Eff that. There's quite a few white knights in this thread over Applebee's food. I, for one, only drink alcohol at Applebee's. Side note, I am banned from two Applebee's. Not alcohol related. I already had to urinate before I started drinking.
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Post by kingoftheindies on Feb 4, 2013 8:49:42 GMT -5
Applebee's is really hit or miss with me. I went to one in Harrisburg got ribs and they were amazing, then when my Dad was driving me up for my first semester of college we stopped at an Applebee's and I got the same thing and it sucked.
There really isn't an in between
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