The Ichi
Patti Mayonnaise
AGGRESSIVE Executive Janitor of the Third Floor Manager's Bathroom
Posts: 37,650
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Post by The Ichi on Aug 14, 2018 13:42:55 GMT -5
I work at a CeX. No, I am not a thief and no, I'm not ripping you off. I just work here, I don't set the prices or policies. Yes, we check the phones arent stolen before we take them in, it's not our fault it was blocked afterwards. "We'll give you £100 for your phone." "But I paid £700 for this four years ago and I was offered £300 privately. Your prices are extortionate!" "Cool, by all means sell it privately." "Fine, I will!" *customer comes back in 20 minutes" "I'd like to sell my phone, please." I like CeX. Their trade values seem more generous than most game stores, and they'll take almost anything. I can't go without overhearing a customer yelling about something stupid. It's a shame.
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67 more
King Koopa
He's just a Sexy Kurt
Posts: 11,584
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Post by 67 more on Aug 14, 2018 14:03:19 GMT -5
I work at a CeX. No, I am not a thief and no, I'm not ripping you off. I just work here, I don't set the prices or policies. Yes, we check the phones arent stolen before we take them in, it's not our fault it was blocked afterwards. "We'll give you £100 for your phone." "But I paid £700 for this four years ago and I was offered £300 privately. Your prices are extortionate!" "Cool, by all means sell it privately." "Fine, I will!" *customer comes back in 20 minutes" "I'd like to sell my phone, please." I like CeX. Their trade values seem more generous than most game stores, and they'll take almost anything. I can't go without overhearing a customer yelling about something stupid. It's a shame. And that's the thing. Reasonable customers who research return policies don't have an issue. If you're the type of person who screams trading standards incessantly while not knowing a thing about it, you're a moron and will end up throwing your toys out the pram. Another real example. "I want to return this docking station. It doesn't fit my Surface Pro 3" "Well, it's not for a Surface Pro 3." "It says here on the receipt it is!" "No, it's for a Surface 3. They're different tablets." "Well, I want to return it." "OK, well you're a couple of days outside your 48 hour exchange period, but out of goodwill I'll extend that and give you a credit note." "I want my money back! I'm entitled to it back within six months." "...only if the item was faulty or unfit for purpose." "It was unfit for purpose, didn't fit my tablet." "But you bought it for the wrong tablet. The purpose it was intended for, to fit a Surface 3, it performs that quite well." "Now you're just arguing semantics. Anyway, I'm a lawyer and I'm having my money back." "Cool, sue the company then. I'm just following their policies." ".....I'll take the voucher."
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Post by SsnakeBite, the No1 Frenchman on Aug 14, 2018 16:12:10 GMT -5
I work customer service for an airline company, selling tickets, informing clients, giving quotes, handling after-sales, etc... and I am often baffled by how many people don't seem to understand how airlines or sales work at all (or pretend to in the hope they can negociate a better deal/conditions, which in itself is rather mystifying): - a lot of people seem to be under the impression that we're the ones who set the prices or something, trying to bargain with us, and that we can just decide to overlook terms of service. Generally speaking, many people seem to way overestimate just how much power we actually have; - we also often have people complaining when people like air traffic controllers are on strike or screw up, even though they don't work for any airline company, they work for the airports directly; - speaking of strikes, one of my favourites is when people yell at us for "our" strikes... even though the fact they can talk to us at all shows that we aren't on strike; - people sometimes come to us saying they have our loyalty card as if to show they're a loyal client and therefore should get some kind of special treatment. For starters, our loyalty card is free. Anybody can get one. You literally don't even need to actually be a client to get a loyalty card. And second, without fail, these people have the lowest level of our loyalty program and only fly once a year tops, when we have people flying almost daily (business(wo)men, artists, etc...); - one thing we get very frequently on social media is people threatening to sue because they are unsatisfied with our services. I always want to ask them "and what would the motive be... ?"; - also very common on social media, people asking us for a quote for a rebooking... without giving us their booking reference, ticket number or any info that would allow us to check their booking and give them the damn quote (this being social media, we usually don't even have their real name), usually just giving us the new date/destination they want. How exactly do these people think we can check that if we don't know what their original flight was? It's especially weird considering when people call us on the phone, they usually do have all the info, so clearly most people are aware we need it; - many people are shocked that flights can be cancelled at the last minute. You'd think by now people would be aware that they test everything up until the very last moment, which means if something's wrong, the flight can be cancelled up until the very last moment. Controllers and pilots alike would rather cancel a flight than risk it crashing or catching fire several kilometres in the air. For some reason. And when a flight is cancelled because the controller didn't give permission to take off (usually due to bad weather), as mentioned above, it is not our decision; - speaking of bad weather, we occasionally have people claim we lie about it (apparently they think we like to cancel flights and therefore waste time and money for shits and giggles) because they didn't see any rain/snow/lightning from the ground. Now stay with me here, but planes... fly! They go way up in the air, including into clouds, where under the best conditions, it's still freezing cold, even when it's summer weather on the ground. And under bad conditions, there can be anything from rain to lightning to hail, all sorts of things that can royally f*** up a plane, and then the hundreds of people inside it; - probably one of the most common mistakes, and one that always baffles me, is people contacting us for a refund... on a booking made through a third-party agency. Yes, it may be one of our flights but how are we supposed to refund you money you didn't give us?! Probably more to come. The other misconception is that my office has liaises with the politicians and senior officials. Nope, we just answer the calls and take their flack. Hey! We have something in common! People also seem to think we have a direct line to the company president and whoever it is who actually decides prices and TOS! Fun fact: in my workplace, we aren't even employees of the airline company, we work for a contractor that handles their customer service. "Now you're just arguing semantics. Anyway, I'm a lawyer and I'm having my money back." Oh bloody Hell, the "I am a lawyer / I'll take it to my lawyer" people. We get those a lot too (again, mostly on social media). And I always want to reply "You're not a lawyer, don't even try and sell me that. If you were, you'd know how full of shit you are." See also "I'll call the press/I work for a famous paper/I am friends with the editor of a famous paper!".
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Post by Limity (BLM) on Aug 14, 2018 16:55:39 GMT -5
That when you get arrested and taken to jail, you get a "free phone call."
The drunker they are, the more they believe that to be written into the Constitution.
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Post by Rolent Tex on Aug 14, 2018 18:07:24 GMT -5
It’s a very popular misconception that, as a bartender, I have every single price memorized like I have the damn menu tattooed on my brain. They raise prices whenever they feel like it. Much like ol Lex...I DON’T KNOOOOWWWWWW!!!!!!
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Cranjis McBasketball
Crow T. Robot
Knew what the hell that thing was supposed to be
Peace Love and Nothing But
Posts: 42,399
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Post by Cranjis McBasketball on Aug 14, 2018 18:16:54 GMT -5
It’s a very popular misconception that, as a bartender, I have every single price memorized like I have the damn menu tattooed on my brain. They raise prices whenever they feel like it. Much like ol Lex...I DON’T KNOOOOWWWWWW!!!!!! Bar prices are easy. Way too expensive. And then too drunk to care.
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Post by Rolent Tex on Aug 14, 2018 19:19:16 GMT -5
It’s a very popular misconception that, as a bartender, I have every single price memorized like I have the damn menu tattooed on my brain. They raise prices whenever they feel like it. Much like ol Lex...I DON’T KNOOOOWWWWWW!!!!!! Bar prices are easy. Way too expensive. And then too drunk to care. I know you’re kidding...but it’s spot on. At least the prices keep the hobos out. Seriously you drunken little scamps, who the hell goes to a steakhouse looking for cheap booze when there’s a dive bar...RIGHT! THERE!
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Sephiroth
Wade Wilson
Surviving
Posts: 29,318
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Post by Sephiroth on Aug 14, 2018 19:45:42 GMT -5
This one is not from me, but second hand from a friend of mine who works for WWE as an executive production assistant:
1. Because the word “executive” is included in his job title does not mean he is wealthy and spends his days with his feet on a desk. He routinely does very menial stuff like assemble the sets and drive the trucks. Yes, it does pay well-after more than ten years on the job.
2. He sees Vince, Triple H, and Stephanie on a regular basis but is by no means on a first name relationship with them. The most he gets is a “Hi *** how ya doing” now and then.
3. Vince McMahon is actually pretty normal but sometimes just like on tv.
4. He is also not a first name basis with any of the wrestlers, although he has met most of them multiple times. No, he does not get to know them because they don’t hang out-mainly because he rarely has any down time from his job. He basically lives out of their production office in Connecticut. He did, however, get a small mention in one of Mick Foley’s books.
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Post by Tenshigure on Aug 14, 2018 21:16:33 GMT -5
For teaching - that we only work the hours of the school day. I get in at 7:45 every morning and on a good day I can get away at 5:30pm. Which is assuming no parents evenings, staff training, after-school commitments etc. Having the summer off is as nice as everyone says it is though. I was a collegiate-level teacher for two years, you're being extremely generous with your hours IMO. I swear with the combination of lesson prep, assignment review, grading papers, remedial training, and all the other administrative BS attached (be it extracurriculars, home calls, peer reviews, etc.), I think I was dedicating a good 14 hours on campus and an additional 4 more at home...and I was dealing with legal adults! I can only imagine the crap grade-school teachers put up with, from the various commitment levels the kids have, Common Core retraining, hopeless parents who think their "precious darlings" need special 1-on-1 training by the teacher and not a tutor, and (if in the US) the always looming actual threat of weapons brought into the school...yeah, it's a hell of a thankless job for a hell of a lot less money than tenured assholes ever get. There's a reason why I got out as fast as I did.
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Post by The Thread Barbi on Aug 14, 2018 22:01:46 GMT -5
My former manager told me, that he trusted me on ladders, with heavy boxes, even though he was well aware of my seizures. I told my mom, that I was uncomfortable, and ended up calling corporate, to tell them that, in case he put in my file, that I wouldn't follow orders. The woman I talked to, even said I had a winning lawsuit against them, if he made me do it, and something happened. Both of my neurologists, wrote notes that said I wasn't allowed on ladders. They investigated the manager, and he's gone, now. Now, if any new managers come in, they already know I'm not allowed to be on the ladder. But how will you learn to fall off it, bah gawd!?
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Post by bibboid on Aug 14, 2018 23:47:53 GMT -5
Everybody at work thinks I know what the hell I'm doing. Really I don't. I inherited a job that I was almost completely untrained to do. Fortunately I am really good at figuring out how to fix things. And since my two direct supervisors are even newer than me in the department, they don't even question me. So basically, people come to me with problems and I bumble my way into finding a solution and everyone tells me what a great job I am doing.
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Evil Homer
Hank Scorpio
I am Evil Homer, I am Evil Homer.
Posts: 5,390
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Post by Evil Homer on Aug 14, 2018 23:58:03 GMT -5
No, I'm not going to give you the Penthouse Suite because you stuck a $20 in between your driver's license and credit card. lol , I learned that the hard way in Vegas . I hand her the cash & ask if there are any upgrades available. She says only if you pay the difference of what I already paid .
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Nikki Heyman
Fry's dog Seymour
EXTREEEEEME Pony Manager
✬ Believe In The Fight ✬
Posts: 24,018
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Post by Nikki Heyman on Aug 15, 2018 0:00:59 GMT -5
No, I'm not going to give you the Penthouse Suite because you stuck a $20 in between your driver's license and credit card. lol , I learned that the hard way in Vegas . I hand her the cash & ask if there are any upgrades available. She says only if you pay the difference of what I already paid . My best friend works in the hotel biz and the only upgrade I remember her giving was to a tattoo artist. She got a free tattoo out of it, so it sounds like a fair trade.
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Post by edgestar on Aug 15, 2018 6:50:21 GMT -5
My former manager told me, that he trusted me on ladders, with heavy boxes, even though he was well aware of my seizures. I told my mom, that I was uncomfortable, and ended up calling corporate, to tell them that, in case he put in my file, that I wouldn't follow orders. The woman I talked to, even said I had a winning lawsuit against them, if he made me do it, and something happened. Both of my neurologists, wrote notes that said I wasn't allowed on ladders. They investigated the manager, and he's gone, now. Now, if any new managers come in, they already know I'm not allowed to be on the ladder. But how will you learn to fall off it, bah gawd!? The doctors note gets me out of ladder class, too!
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Post by Red Impact on Aug 15, 2018 7:34:22 GMT -5
I used to work as a reporter,
- Most of what I wrote was mundane and boring and completely apolitical. We might all have our political opinions, but a run of the mill crime story will look the exact same whether you are a hard core liberal or hard core conservative. The facts are just that.
- We don't write the headlines, nor do we have the final say of how a story looks or what details ultimately make it in. We can suggest and include details, but ultimately there are about 3 or 4 editors who do all that work.
- I was a a crime reporter. I never crossed a police line, or stormed up to a lieutenant on the scene and stuck a microphone in his face. That's a good way to get arrested. I also don't cover court cases or go door to door in neighborhoods to investigate crimes.
- I had a grand total of 1 story passed down to me from the people who owned the paper (or, at least, the people above me). We didn't have any interaction on a daily basis with the executives and barely any with the senior editorial staff.
- Just because you call me on the phone doesn't mean I was going to write a story on what you told me. Just because something sounds interesting to you doesn't mean it is. Some areas are just no-go's in the first place (we rarely reported suicides unless they were public, and in my area most non-murder or non-serial crimes weren't covered extensively).
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Post by Junkenstein on Aug 15, 2018 7:36:54 GMT -5
For teaching - that we only work the hours of the school day. I get in at 7:45 every morning and on a good day I can get away at 5:30pm. Which is assuming no parents evenings, staff training, after-school commitments etc. Having the summer off is as nice as everyone says it is though. I was a collegiate-level teacher for two years, you're being extremely generous with your hours IMO. I swear with the combination of lesson prep, assignment review, grading papers, remedial training, and all the other administrative BS attached (be it extracurriculars, home calls, peer reviews, etc.), I think I was dedicating a good 14 hours on campus and an additional 4 more at home...and I was dealing with legal adults! I can only imagine the crap grade-school teachers put up with, from the various commitment levels the kids have, Common Core retraining, hopeless parents who think their "precious darlings" need special 1-on-1 training by the teacher and not a tutor, and (if in the US) the always looming actual threat of weapons brought into the school...yeah, it's a hell of a thankless job for a hell of a lot less money than tenured assholes ever get. There's a reason why I got out as fast as I did. That's very true, to be fair I wasn't even factoring in the hours put aside during evenings and weekends that get spent planning/marking. I reckon the legal "adults" are more of a headache than the kids!
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Jelly
Team Rocket
SUPER FANTASTIC
Posts: 955
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Post by Jelly on Aug 15, 2018 7:55:49 GMT -5
I’m a web developer. Most people don’t get the distinction between developer and designer. I’m a programmer, I couldn’t design a website to save my life. Also the company I work for focuses almost exclusively on websites for not for profits and social good organisations, so we get a lot of assumptions that we make no money, or work for free. No, charities have budgets for things like websites, or get grants for them, as it can be a very important part of them being able to function.
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Post by Ryback on a Pole! on Aug 15, 2018 8:26:04 GMT -5
This one is not from me, but second hand from a friend of mine who works for WWE as an executive production assistant: 1. Because the word “executive” is included in his job title does not mean he is wealthy and spends his days with his feet on a desk. He routinely does very menial stuff like assemble the sets and drive the trucks. Yes, it does pay well-after more than ten years on the job. 2. He sees Vince, Triple H, and Stephanie on a regular basis but is by no means on a first name relationship with them. The most he gets is a “Hi *** how ya doing” now and then. 3. Vince McMahon is actually pretty normal but sometimes just like on tv. 4. He is also not a first name basis with any of the wrestlers, although he has met most of them multiple times. No, he does not get to know them because they don’t hang out-mainly because he rarely has any down time from his job. He basically lives out of their production office in Connecticut. He did, however, get a small mention in one of Mick Foley’s books. Does your friend have any cool/funny stories about working there? Especially about Vince.
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Sephiroth
Wade Wilson
Surviving
Posts: 29,318
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Post by Sephiroth on Aug 15, 2018 9:07:38 GMT -5
This one is not from me, but second hand from a friend of mine who works for WWE as an executive production assistant: 1. Because the word “executive” is included in his job title does not mean he is wealthy and spends his days with his feet on a desk. He routinely does very menial stuff like assemble the sets and drive the trucks. Yes, it does pay well-after more than ten years on the job. 2. He sees Vince, Triple H, and Stephanie on a regular basis but is by no means on a first name relationship with them. The most he gets is a “Hi *** how ya doing” now and then. 3. Vince McMahon is actually pretty normal but sometimes just like on tv. 4. He is also not a first name basis with any of the wrestlers, although he has met most of them multiple times. No, he does not get to know them because they don’t hang out-mainly because he rarely has any down time from his job. He basically lives out of their production office in Connecticut. He did, however, get a small mention in one of Mick Foley’s books. Does your friend have any cool/funny stories about working there? Especially about Vince. Not really, but then again we talk infrequently and I try not to bug him with questions.
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jagilki
Patti Mayonnaise
Nobody notices him; No, we noticed him
f*** Cancer
Posts: 33,594
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Post by jagilki on Aug 15, 2018 9:19:16 GMT -5
Everybody at work thinks I know what the hell I'm doing. Really I don't. I inherited a job that I was almost completely untrained to do. Fortunately I am really good at figuring out how to fix things. And since my two direct supervisors are even newer than me in the department, they don't even question me. So basically, people come to me with problems and I bumble my way into finding a solution and everyone tells me what a great job I am doing. My current job, the discussion about my duties basically went like this... "I'm not sure how to do what I want done, but this is what I want you to do. Figure it out for me, ok." "Uh..... ok."
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