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Post by Arthur Digby Stamp on Mar 10, 2008 19:21:06 GMT -5
So I recently bought a laptop and have been enjoying my purchase for almost a week now. Last night, it froze up. I tried bringing up the task manager, but no luck. So then I just powered it off and turned it back on. As it was booting, I was met with the message:
"OPERATING SYSTEM NOT FOUND"
I've tried to change the booting order, but that didn't work. And that was pretty much my ace in the hole.
It's an HP Pavilion dv9700z with Windows Vista Home Premium and a 240GB 7200RPM SATA Dual Hard Drive.
Luckily enough, I've got a 1-year warranty, but any help would be appreciated.
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Post by The Booty Disciple on Mar 11, 2008 0:19:23 GMT -5
Try inserting your Windows Vista CD and booting from the CD. You'll probably need to pres F12 while the BIOS loads.
I haven't personally experienced this problem, but evidently my dad had something similar happen not to long ago. Vista loaded up and fixed whatever files were damaged, and things went smoothly there.
I wound up having to upgrade to Vista due to a serious virus attack here a couple months back, and lemme tell ya, I'm thoroughly unimpressed. It treats me like a moron, it's buggy as hell (Media Player doesn't work properly, and they're yet to get a patch out to fix it, among other things), and there's just a bunch of things that seem obscenely unnecessary.
It's almost enough to make me look into Linux, though I don't have the time right now to put on a Red Hat.
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Post by Arthur Digby Stamp on Mar 11, 2008 0:32:36 GMT -5
Try inserting your Windows Vista CD and booting from the CD. You'll probably need to pres F12 while the BIOS loads. I haven't personally experienced this problem, but evidently my dad had something similar happen not to long ago. Vista loaded up and fixed whatever files were damaged, and things went smoothly there. I wound up having to upgrade to Vista due to a serious virus attack here a couple months back, and lemme tell ya, I'm thoroughly unimpressed. It treats me like a moron, it's buggy as hell (Media Player doesn't work properly, and they're yet to get a patch out to fix it, among other things), and there's just a bunch of things that seem obscenely unnecessary. It's almost enough to make me look into Linux, though I don't have the time right now to put on a Red Hat. Thanks for the response. As luck would have it, I never received any installation CDs. Apparently the computer includes a system for burning your own recovery disks, which I hadn't even thought to do yet. I ended up calling tech support, and they had me go through the regular steps of trying to restore it to the default setting, and taking out the hard drive and putting it back in, with no luck. It's just not recognizing the hard drive, period. So I get to send it back and have it worked on. But I do appreciate the assistance, so thanks again.
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Post by The Booty Disciple on Mar 11, 2008 0:33:54 GMT -5
I'd say tell them to put XP back on if they can. That's a far more stable and sane OS, as far as I'm concerned.
Who the hell sells you a computer without recovery disks? That just seems to be a horrible business practice to me.
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Post by Brandon Walsh is Insane. on Mar 11, 2008 0:38:42 GMT -5
Most computers now don't come with recovery disks.
Besides, it sounds like a hardware failure.
A recovery disk wouldn't be able to help him in that regard.
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Post by The Booty Disciple on Mar 11, 2008 0:44:32 GMT -5
Most computers now don't come with recovery disks. Besides, it sounds like a hardware failure. A recovery disk wouldn't be able to help him in that regard. Agreed, but this is the first time I've ever heard of no recovery disks. We just purchased a new laptop in the last 5 months, and that's what I used to restore the desktop.
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Post by Brandon Walsh is Insane. on Mar 11, 2008 1:05:42 GMT -5
I have a desktop from December, and didn't receive any recovery disk.
I have back up utilities and such that came preloaded, and a partioned HD though.
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