Windows Blue Screen of Death! HELP!!!

[Bob Schlapowitz]

God Damn it! I got a blue screen of death! HELP!

[Pooh Carlson]

What error is it giving?

[Dub H]

*lays blue blanket over Bob computer*Sorry mate....

[jagilki]

notalwaysright.com/de-ting-de-ting/308

(I worked tech support for a major software company, specifically with their digital media products. This call was about their video editing software.)

Me: “Thanks for calling ***** tech support.

(The customer gives me her info and has a thick accent I can’t place.)

Me: “Great! What can I do for you?”

Her: “Yes. I am trying to edit dees beedio, and eet’s blue and blue on de ting.”

Me: “So…it’s blue, and blue…on the thing?”

Her: “Yes.”

Me: “Where is it blue?”

Her: “On de ting.”

Me: “By ‘thing,’ do you mean the Computer screen or your camera?”

Her: “Yes…de ting.”

Me: “Ma’am, I can’t see what you are looking at so you’ll have to tell me the name of the thing that is blue.”

Her: *getting angry* “DE TING!!! Eeet’s BLUUUUE AN BLUUUEE ON DE TING!!!!”

Me: “What exactly is blue? The video on your monitor? Are you outputting to TV? The viewfinder on your camera?”

Her: “Yes.”

Me: “Yes…which one?”

Her: *yelling* “DE TING!!!!”

Me: “Ma’am, I’m sorry but I don’t understand where you are having a problem.”

Her: “THIS IS OUTRAGEOUS!!! I SPEAK PERFECT ENGLISH!!! MY HUSBAND TAUGHT ME HE WILL BE VERY VERY ANGRY WIT YOU!!! I DEMAND RESPECT!!! HOW DARE YOU!!!”

Me: “Ma’am, I agree. You speak english very very well. The problem I am having is you are not telling me where you are seeing blue video.”

Her: “ON DE TIIIING!!!”

(This exchange went on for a while before she got frustrated and hung up. The best part is, my call was being listened to by some higher level support guys. They created an internal troubleshooting document that appeared as follows:)
PROBLEM: VIDEO IS BLUE AND BLUE ON THE THING

SOLUTION: NONE AT THIS TIME

TROUBLESHOOTING:
>(TECH SUPPORT)IS THE THING BLUE? TRY REINSTALLING THE THING

>(TECH SUPPORT) THING REINSTALLED. STILL BLUE

>(ENGINEER) CANNOT RECREATE THING IN LAB.

>(ENGINEER) PROBLEM ALMOST RECREATED. THING RED.

(And so on and so on…)

[bob]

you're screwed, I've never had a computer recover from that

[Back to being Cenanuff]

Aug 29, 2012 12:41:49 GMT -5 bob said:

you're screwed, I've never had a computer recover from that

I have...I had to reinstall Windows to do it, but it worked out.

[thirteen3]

ctrl alt del didn't work?

[riseofsetian1981]

If you are still getting the blue screen of death still it could be a hard drive issue.

[Pooh Carlson]

Aug 29, 2012 12:46:33 GMT -5 Back to being Cenanuff said:

Aug 29, 2012 12:41:49 GMT -5 bob said:

you're screwed, I've never had a computer recover from that

I have...I had to reinstall Windows to do it, but it worked out.

Yeah, thats what I was thinking

[Dean-o]

I hated that f***ing screen back in the day.

I would be finishing up a interview in my RP Fed and BOOM! All gone. Happened all the time.

[Bob Schlapowitz]

Problem solved!