Yahoo locking people out of their accounts?

[The Rick Jericho]

So in a Yahoo Fantasy sports league I play in a few teams have stated that they have received the following message when trying to sign in:

“We can't recover your account online because there are no other options on file for your account.”

Anyone else receive this to confirm?

What is Yahoo trying to do here?

[Cranjis McBasketball]

Yahoo! Is secondary email to sign up for porn sites.

[Paul]

From what I can tel it's a bug. They should contact Yahoo Customer Care about it.

[tirtefaa]

I had the same problem with my AOL account that I had since 1998.

They want me to call a customer support line that costs money, despite my password being correct...it asks me security questions I never put it place. Really frustrating that I might lose 25 years of documents I had saved because AOL is so incompetent.

[Paul]

Aug 25, 2023 20:14:52 GMT -5 tirtefaa said:

I had the same problem with my AOL account that I had since 1998.

They want me to call a customer support line that costs money, despite my password being correct...it asks me security questions I never put it place. Really frustrating that I might lose 25 years of documents I had saved because AOL is so incompetent.

What I'd do is:

1. Pay to call Support to resolve the issue.

and then...

2. Go into your AOL account and save / backup those important documents onto a USB Drive or something.

if they're really important.

[tirtefaa]

Aug 25, 2023 22:02:00 GMT -5 Paul said:

Pay

Absolutely not.

It's their incompetence that the sign in doesn't work. There's also about 5 ways I found to "resolve " this, which none of which actually work after trying them. Everything just loops back to the issue or never progresses past the loading stage. Even the "recovery" section is a joke where it locks the information with no way to continue, other than to close the page.

In no way am I going to be on a 900 number where they charge me by the minute to walk me through stuff I've already done.