Jackson Hewitt Can Kick Rocks

[Rolent Tex]

And on that note no one waste your time going to these hacks. I went because I needed a little extra for rent so the tax refund advance was helpful. They start your taxes and don’t disclose fees until the very end so it cost me well over $700 to get my taxes filed. On top of that the incompetent bastards told me I owed $700 in overage fees on my healthcare marketplace tax credit. No i don’t you idiots. It’s whatever the lower of $0 or $700 was. My math, TurboTax and H&R Block all verified you screwed up. Now I have to go back today to deal with that.

[Spider2024]

So that is how they do it.

[H-Virus]

I don’t disagree with your statement or anything, but how many tax forms do you have that they’re charging you $700 for? The most they’ve ever charged me was about $250 and that was mainly because I lived in one state but worked in another.

[Rolent Tex]

Jan 30, 2024 11:35:40 GMT -5 H-Virus said:

I don’t disagree with your statement or anything, but how many tax forms do you have that they’re charging you $700 for? The most they’ve ever charged me was about $250 and that was mainly because I lived in one state but worked in another.

I had two W-2s, my healthcare tax paper, a tax form from Instacart and some gambling winnings. It had nothing to do with that though. They were already charging me over $600 before they even knew how many documents I had. I pulled my original documents from my early advance visit and there’s one hidden in there with that amount. Thing is they never discussed how much or showed me the breakdown and I didn’t think it was in there because they hadn’t officially done them yet. I’m sure they’re charging by dependent because I’m married with three kids. Still no excuse that they botched my taxes and said I owed $700 more than I did.

[J. Hova]

Yeah, I wouldn't bother with them. An ex-girlfriend of mine worked for them one tax season. She wasn't exactly the sharpest knife in the drawer and the training was like two days. Not to mention the fact that online taxes through TurboTax or TaxAct is cheaper and pretty easy. I'll also point out, not knowing your situation, a lot of localities you can get free tax work done if you don't make x amount.

[Rolent Tex]

Jan 30, 2024 21:14:13 GMT -5 J. Hova said:

Yeah, I wouldn't bother with them. An ex-girlfriend of mine worked for them one tax season. She wasn't exactly the sharpest knife in the drawer and the training was like two days. Not to mention the fact that online taxes through TurboTax or TaxAct is cheaper and pretty easy. I'll also point out, not knowing your situation, a lot of localities you can get free tax work done if you don't make x amount.

Only reason I went to them was the advance because I needed some for my rent in January. While I was there today I was browsing the pricing breakdown book on the desk while I looked at it. All it has was what each tier was. Zero pricing. I have to go back after my refund is in so they can amend it for my other $700 so they don’t delay it. I’ll be back to TurboTax next year.

[Lupin the Third]

Yeah, I worked for the local one about 15 years ago. I will never do that job again.

[jm]

I use TurboTax to do my taxes, and it's very fast and easy.

[Rolent Tex]

Jan 31, 2024 17:55:28 GMT -5 jm said:

I use TurboTax to do my taxes, and it's very fast and easy.

I’ve always used TurboTax. Should have been a sign when I went in and the manager started talking so much trash about it. Lesson learned.

[bibboid]

Oooooh! I have an H&R Block story.

When I was a senior in high school back in ‘83, I was sent a letter from H&R Block that said they would do my taxes one time, totally free. I had done my own taxes for a few years but figured I would give them a shot since it was free.

I went in with my W2 from my part time job, about $100 in dividends from stocks my grandfather had given me, and some interest income from a savings account and a mutual fund. I expected to come out right about even. The guy struggled from the git go. He pulled out a bunch of forms and calculating and recalculating until he finally announced that I owed the government $1000. And because I owed so much (as a percentage of my income) that I would need to start paying quarterly estimated taxes. And then he hands me a bill for another $200 for the preparation, because my taxes ‘were so difficult that the coupon did not apply’. I write a couple of painful checks and grab my copies of the paperwork and head home.

That evening, my dad takes one look at what they did and declares them all a bunch of idiots. The next Saturday he takes me back over there and demands they a) redo my taxes so they are actually correct, and b) refund what they charged me because my coupon WAS valid. They told us that we were wrong and we should go away. Or to put it another way, they pissed off my dad which was a big mistake.

Dad begins fighting his way up the corporate ladder. Every door that got slammed in his face made him bang harder on the next door up. Before long he is standing in Block’s corporate offices staring down one of their vice presidents. By the time dad was done with the guy, Block credited us for everything I had paid, we got a personal letter of apology from the president of Block, and dad was pretty sure the office manager at the branch we went to was going to lose his job. I still have that letter someplace.

In any case, it has been 40 years and I will NEVER use Block again.

[bob]

Jan 31, 2024 17:55:28 GMT -5 jm said:

I use TurboTax to do my taxes, and it's very fast and easy.

I've used TurboTax for years and never had any problems with them

it's very easy to use and the site is user friendly

[Rolent Tex]

Feb 1, 2024 0:18:33 GMT -5 bibboid said:

Oooooh! I have an H&R Block story.

When I was a senior in high school back in ‘83, I was sent a letter from H&R Block that said they would do my taxes one time, totally free. I had done my own taxes for a few years but figured I would give them a shot since it was free.

I went in with my W2 from my part time job, about $100 in dividends from stocks my grandfather had given me, and some interest income from a savings account and a mutual fund. I expected to come out right about even. The guy struggled from the git go. He pulled out a bunch of forms and calculating and recalculating until he finally announced that I owed the government $1000. And because I owed so much (as a percentage of my income) that I would need to start paying quarterly estimated taxes. And then he hands me a bill for another $200 for the preparation, because my taxes ‘were so difficult that the coupon did not apply’. I write a couple of painful checks and grab my copies of the paperwork and head home.

That evening, my dad takes one look at what they did and declares them all a bunch of idiots. The next Saturday he takes me back over there and demands they a) redo my taxes so they are actually correct, and b) refund what they charged me because my coupon WAS valid. They told us that we were wrong and we should go away. Or to put it another way, they pissed off my dad which was a big mistake.

Dad begins fighting his way up the corporate ladder. Every door that got slammed in his face made him bang harder on the next door up. Before long he is standing in Block’s corporate offices staring down one of their vice presidents. By the time dad was done with the guy, Block credited us for everything I had paid, we got a personal letter of apology from the president of Block, and dad was pretty sure the office manager at the branch we went to was going to lose his job. I still have that letter someplace.

In any case, it has been 40 years and I will NEVER use Block again.

I’ll never go in person again and make sure I don’t need an advance next January. The advances are a scam anyways. They told me once my refund went in to bring it back and they’d amend it for free. You thought you were gonna charge me? Thats hilarious.

[floundertime]

I’ve used Jackson Hewitt for 10+ years and most years I pay in the 200-300 range. I don’t have nearly as complicated of a form as you do though. I will say this, these are just people that take a class or 2 and just kind of fill in the blanks. But if you find a good one, you keep going back to them. I’ll drive 25 miles to go to a good Jackson Hewitt person as compared to the few offices that are closer.

All this said, I’ve never had an audit from the IRS. Only issue I’ve ever had was IRS questioning mortgage interest write off on gf’s return because my name is first on the mortgage form. The first time we were like, huh? But the second time we knew what was going on.

Because I’ve said this and jinxed myself I expect an audit this year

[06vwgti]

I was doing some 1099 work a few years ago and switched out of TurboTax bc of the extra fees. Ended up switching to freetaxusa just to avoid the fees, no issues since. Seemed like turbo tax and h&r block nickle and dimes you if you went off the standard return.

[Rolent Tex]

Feb 1, 2024 20:34:10 GMT -5 floundertime said:

I’ve used Jackson Hewitt for 10+ years and most years I pay in the 200-300 range. I don’t have nearly as complicated of a form as you do though. I will say this, these are just people that take a class or 2 and just kind of fill in the blanks. But if you find a good one, you keep going back to them. I’ll drive 25 miles to go to a good Jackson Hewitt person as compared to the few offices that are closer.

All this said, I’ve never had an audit from the IRS. Only issue I’ve ever had was IRS questioning mortgage interest write off on gf’s return because my name is first on the mortgage form. The first time we were like, huh? But the second time we knew what was going on.

Because I’ve said this and jinxed myself I expect an audit this year

I expected to pay $200-300 but thought it was worth it for the early advance. Over $700 for only a $1500 advance is highway robbery when I could have finished the same thing on TurboTax in a quarter of the time. I usually pay less than $100 on there. I still have to do my state for Illinois for my gambling winnings. Sure wasn’t doing it there.