Dragonfly
Samurai Cop
...is no Barry Windham.
Posts: 2,489
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Post by Dragonfly on Apr 21, 2023 21:19:32 GMT -5
A little over a decade ago, I worked as a proofreader for YP digital services - a basic business site, brought to you by the phone book. One day, we got a call from an angry man screaming about how we didn't give him bold. We told him that we did, but he wasn't buying it.
"There's a bold past bold," he screamed. "It's called megabold and I know you have it! You're holding out on me! I want megabold!"
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Post by Ronny Rayguns Is All Elite on Apr 21, 2023 21:40:35 GMT -5
Apparently I sound white over the phone so I've had a number of customers feel comfortable saying ignorant things to me
One that stands out in my memory
"yea they're a mixed breed family, the color Coordination is All wrong..."
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Post by KingPooper on Apr 21, 2023 22:25:02 GMT -5
Working at the shelter was full of these interactions.
Customer: When are you going to have more kittens come in?
Me: Hopefully never.
Customer: ::blank look::
——————————
Me: Mam was there any problems with the cat you’re surrounding today?
Customer: Yes. It ate the gerbil.
Me: ::blank look:: Was there any real problems?
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El Pollo Guerrera
Grimlock
His name has chicken in it, and he is good at makin' .gifs, so that's cool.
Status: Runner
Posts: 14,740
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Post by El Pollo Guerrera on Apr 21, 2023 22:41:45 GMT -5
"What's the difference between the white one and the black one?"
"The white one is white, and the black one... isn't."
The question was about Duo-tangs, the report covers you put papers in to for school reports and stuff.
1) yes I did reply with that line 2) yes the customer laughed, she said she was having a Monday and just had a brain hiccup
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Post by KingPooper on Apr 21, 2023 22:58:12 GMT -5
Working in libraries the last few years the amount of adults that don’t know the library is free is crazy.
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Cranjis McBasketball
Crow T. Robot
Knew what the hell that thing was supposed to be
Peace Love and Nothing But
Posts: 41,949
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Post by Cranjis McBasketball on Apr 22, 2023 1:26:10 GMT -5
It's not dumb in the long run, it's actually a cute story, but it's a dumb customer because he didn't know.
One day this old guy, someone's grandpa, comes in needing a new phone, a landline, this is like 2002?. I show him through everything and answer all his questions. He says, "Ok. I'm gonna shop around a bit more. Thanks" He goes off. He comes back however long later that day and says, "Ok. I'm buying from you. I like you. You answered all my questions, but I gotta go get the wife, so she can have a say". He comes back with the wife, I answer what she wanted to know and help them pick out something they'd like. Off they go. Then they come back and go "Hey, this phone has numbers stored on it and no matter what we do, can't get rid of them" I said, "Oh, that's not good. Let me see". That little piece of film that protects the LCD screen, while also demonstrating the display for you was on. So I just peeled it off. "There ya go!" "Oh sorry" "It's ok, you didn't know"
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Magnus the Magnificent
King Koopa
didn't want one.
I could write a book about what you don't know!
Posts: 12,488
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Post by Magnus the Magnificent on Apr 22, 2023 9:37:20 GMT -5
I don't work retail, but I was asked something very stupid.
I was feeding cans to the recycler, customer next to is doing the same, only her machine jams up and stops. She gets the brilliant idea to ask me, "Hey, you've got long arms, see if you can reach in and pull out the can that's jammed the grinders!"
She actually wants me to reach about three feet into a rotating tunnle that has incredibly sharp grinders at the end. I didn't know how to respond for a bit, but eventually I just told her to ring the assistance-needed button.
She was asking another customer as I left.
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Gecko
Grimlock
FAN Pyrite Member. Muahahaha
Posts: 13,298
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Post by Gecko on Apr 22, 2023 9:45:36 GMT -5
Got a few from my time at the morgue I have questions about the kinds of things your "customers" were saying to you... Oh, nevermind. At least I'm in the right thread for saying stupid stuff.
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Post by DiBiase is Good on Apr 22, 2023 9:49:56 GMT -5
I used to work at a cinema and some of the people seem to immediately lose half their IQ when buying tickets. If a film had allocated seating it added extra fun to the situation. Worryingly frequently when you asked “where would you like to sit, front middle or back?” you’d get the response “is the screen at the front?”. No, it’s on the floor you bell-end. Of course it’s at the f***ing front! As the vast majority of people at busy times come to watch a film with at least one other person, we’d try not to leave single seats but it wasn’t always possible. When we were down to only having single seats left, we’d put up a note saying “Single Seats only”. This of course would guarantee at least one person asking “are the single seats together?”. Define the word “single” you spunktrumpet. We’d also have a sign when we were down to the front rows only as most people prefer not to sit there. Which would lead to “do you not have anything further back?” And my favourite was when we’d put up a sign saying “Sold Out”. Which brought out the classic “is it really sold out? Are you just saying that?”. Because cinemas, which are famous for making as much money as they can squeeze out of people would decide to miss out on money by claiming to have no tickets left when there were plenty.
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y4j1981
Dennis Stamp
Rowsdower
Posts: 4,653
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Post by y4j1981 on Apr 22, 2023 22:35:17 GMT -5
Not really dumb but more weird or funny. I was part of a team setting up a remodel of a store (cvs, rite aid, walgreens, etc type store) and it was a 24 hour store. So it was open during the changes, and a few of us had never been to that store.
So anyway, me and another employee are in an aisle and a guy walks in, sees us and asked "What aisle is your aluminum foil and condoms?" Just caught me off guard asking for the two items together, I could only turn away to cover my laugh while coworker answered him
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Rave
El Dandy
Perpetually Bored
Posts: 8,129
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Post by Rave on Apr 22, 2023 23:29:45 GMT -5
I still have dreams about my time in retail, but it's not something I miss at all. Prob'ly the stupidest thing I dealt with was the time an older gent who was a frequent customer went off on me about, of all things, the placement of the shopping carts in the store foyer. To this day, I have no clue why this was a breaking point for him. I'd just gotten off lunch and I hadn't even touched the carts that day. Working in libraries the last few years the amount of adults that don’t know the library is free is crazy. One of the last places in existence where you're not expected to spend money when you're there, unless you incur a late fee or something like that. It's wild.
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wakko
Samurai Cop
Knows This
BAAAGH!!!!
Posts: 2,212
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Post by wakko on Apr 23, 2023 1:06:23 GMT -5
I worked at a bowling alley for years and I had more than one person want to know why they couldn't use basketballs or soccer balls instead of a bowling ball.
Another customer wanted to keep every pin he knocked over in one game he played.
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Post by A Platypus Rave on Apr 23, 2023 2:20:26 GMT -5
Can't think of any off the top of my head but Working at a gamestore many customers seem to expect you to have played and have infinite knowledge on literally every game in the store...
edit: OH there was the one woman who was insistent that I fix her son's switch, despite being told multiple times that we don't have the tools or training to do that... by myself and my boss.
or the multiple people that seem to think that the trade in prices are negotiable when it's literally whatever the computer says... the people behind the counter don't make up the number on the spot.
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Post by Vice honcho room temperature on Apr 23, 2023 12:27:18 GMT -5
This is more a general thing but reading Covid mask stories.... why are people bothering to wear masks but wear them wrong. Like I understand when masks were mandatory and you wore them wrong cause you are an asshole but now I wonder if you were an asshole or just stupid
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Magnus the Magnificent
King Koopa
didn't want one.
I could write a book about what you don't know!
Posts: 12,488
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Post by Magnus the Magnificent on Apr 23, 2023 12:40:51 GMT -5
This is more a general thing but reading Covid mask stories.... why are people bothering to wear masks but wear them wrong. Like I understand when masks were mandatory and you wore them wrong cause you are an asshole but now I wonder if you were an asshole or just stupid
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Post by A Platypus Rave on Apr 23, 2023 14:10:07 GMT -5
I worked at a bowling alley for years and I had more than one person want to know why they couldn't use basketballs or soccer balls instead of a bowling ball. Another customer wanted to keep every pin he knocked over in one game he played. Well you're just throwing them out afterwards <_<
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Cranjis McBasketball
Crow T. Robot
Knew what the hell that thing was supposed to be
Peace Love and Nothing But
Posts: 41,949
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Post by Cranjis McBasketball on Apr 24, 2023 2:00:42 GMT -5
I worked at a bowling alley for years and I had more than one person want to know why they couldn't use basketballs or soccer balls instead of a bowling ball. Another customer wanted to keep every pin he knocked over in one game he played. Well you're just throwing them out afterwards <_< You're not wrong
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Post by "Gizzark" Mike Wronglevenay on Apr 24, 2023 4:05:27 GMT -5
Not really dumb but more weird or funny. I was part of a team setting up a remodel of a store (cvs, rite aid, walgreens, etc type store) and it was a 24 hour store. So it was open during the changes, and a few of us had never been to that store. So anyway, me and another employee are in an aisle and a guy walks in, sees us and asked "What aisle is your aluminum foil and condoms?" Just caught me off guard asking for the two items together, I could only turn away to cover my laugh while coworker answered him God only knows what he was going to do to that foil
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Xxcjb01xX [PIECE OF: SH-]
FANatic
Writer, Lover of all things Wrestling. Analytical, Critical, Lovable (hopefully). Lets all have fun!
Posts: 236,134
Member is Online
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Post by Xxcjb01xX [PIECE OF: SH-] on Apr 24, 2023 4:24:16 GMT -5
It's not a retail service, but as someone who runs a big Facebook page, a big Twitter, and also a pretty big Discord server, the things I have seen people ask, get upset about, and try and make my or my Moderators problem is... almost endless lol
One from my friend who worked at a Subway in Seattle at this time, had a family get pissed off at her and the entire staff for having Onions on their Tuna subs because one of the kids was allergic and was having a reaction, but none of the family ever specified to leave onion off any of the subs, but it was their faults and they had to clean up the mess anyway, refunds, etc, as of course lawsuits were threatened.
Another was another friend who worked at WalMart and was in the fishing section and some older guy was trying to buy a new fishing rod with a suspended license and was throwing a fit about it. That one I witnessed live, woof lol
I've seen some smaller ones just in travelling, one dude with two kids got so pissed off at a convenience store that the 2 for 4 deal didn't cover the items he specifically wanted that he just stormed out and said "Come on we're going to another story", and his young children he had with him were baffled, yes, they were the more mature ones there, complete reverse tantrum lol
Here's one that just happened TONIGHT lol: There was an extra 16 some scent charge on my WalMart order (I had used a card for this which is what outed it on the register), I didn't know why, and the Cashier explained to me that her higher management said to just automatically include rounded up donations to charities to customers without asking. And then when another manager came over, she very much told them "No you can't do that, that's not really legal"... fun times lmfao
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Futureraven: Beelzebruv
Bill S. Preston, Esq.
The Ultimate Arbiter of Right And Wrong
Spent half my life here, God help me
Posts: 15,079
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Post by Futureraven: Beelzebruv on Apr 24, 2023 4:54:11 GMT -5
“Do you work here?” I got that question a lot when I worked at the grocery store during college. And usually someone asked while I was stocking shelves. You know … doing work? I've had it while sat behind the desk using our computer.
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