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Post by rrm15 on Jan 1, 2009 19:18:14 GMT -5
The common perception, assumption, and stereotypes of people who work in the food service industry is that we are stupid. We mess up everyones orders, are high school dropouts or students still in high school, and generally stupid losers. I have seen assumptions like this even on this very board.
I work at a pretty high end mall, and am used to people ignoring me when I ask how their day is going and just ordering away with their demands. I'm used to not hearing "thank you", stupid old rich ladies getting mad if they don't have their sandwich within 3 minutes, and people not even smiling or looking me in the eye as they speak.
I've seen the following things while working in food service:
-A woman getting furious at one of my coworkers about not getting her change, insisting that she had paid, while her money that she was going to pay with was RIGHT IN HER DAMN HAND.
-A man asking me where the ketchup was as the newly opened box of ketchup was right next to his head.
-A man asking me if any of the orders came as combo meals, while behind me the screen clearly read "combo meals" and what they included.
-People asking common things that you can just READ, like how many nuggets come in a meal.
-A woman standing in front of a closed cash register for a good 5 or 6 minutes before asking me if the register that clearly read "closed" was closed.
-A man asking one of my coworkers what a brownie was.
-My favorite: "Are you closed"? as the lights are off and we're cleaning everything.
-A woman asking me if we had babrcue sauce AS I WAS HANDING BABRBECUE SAUCE TO SOMEONE AND SAYING "HERE'S YOUR BBQ SAUCE".
So remember, next time your feeling a little high and mighty and thinking "man, look at these idiots", just remember, the people on the other side of the register are more than likely thinking the same thing about you.
This has been a Rican service announcement. Thank you.
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Sajoa Moe
Patti Mayonnaise
Did you get that thing I sent ya?
A man without gimmick.
Posts: 39,683
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Post by Sajoa Moe on Jan 1, 2009 19:28:01 GMT -5
One time someone asked me "What's the difference between 'for here' and 'to go'?"
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Post by tigermaskxxxvii on Jan 1, 2009 19:35:12 GMT -5
When I was in high school/beginning of college I worked as a bagger at a local Shaw's and I remember people complaining all the time about how I bagged everything slow, because you know I actually wanted to get it RIGHT and not squash their purchases. It's because of crap like that I tend to be a lot more understanding if my customer service isn't as fast as I'd like to be.
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Post by tigermaskxxxvii on Jan 1, 2009 19:36:45 GMT -5
One time someone asked me "What's the difference between 'for here' and 'to go'?" "What do you mean there's no ice? You mean I have to drink this coffee hot?!" |
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Post by blackout734 on Jan 1, 2009 20:56:49 GMT -5
Kinda related, I work at produce at a grocery store, and I counted how many time I have been asked "Where are your fresh cranberries?" from the Monday before Thanksgiving til yesterday.
One hundred and seventeen times I was asked that snorking question!!!
They were in plain sight and people kept asking because they are too lazy and/or stupid to find them themselves!
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Franchise
Hank Scorpio
No you didn't.
Ronnie Garvin, you idiot! I like steak, not soup, Ronnie Garvin!
Posts: 6,879
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Post by Franchise on Jan 1, 2009 21:22:17 GMT -5
One time someone asked me "What's the difference between 'for here' and 'to go'?" "What do you mean there's no ice? You mean I have to drink this coffee hot?!" "Do you sell hubcaps for a 1972 Pinto Hatchback? ...Ooo, Mini Trucker Magazine!" |
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Post by Supersmark is a Troll on Jan 1, 2009 21:30:15 GMT -5
"What do you mean there's no ice? You mean I have to drink this coffee hot?!" "Do you sell hubcaps for a 1972 Pinto Hatchback? ...Ooo, Mini Trucker Magazine!" You know that guy was probably joking. |
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Post by Guns of the Samuri on Jan 1, 2009 21:40:29 GMT -5
"Do you sell hubcaps for a 1972 Pinto Hatchback? ...Ooo, Mini Trucker Magazine!" You know that guy was probably joking. It's a quote from Clerks |
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Post by Supersmark is a Troll on Jan 1, 2009 21:42:41 GMT -5
You know that guy was probably joking. It's a quote from Clerks People watch Clerks?!?!?!?! |
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Post by Citizen Snips on Jan 1, 2009 21:42:43 GMT -5
"What do you mean there's no ice? You mean I have to drink this coffee hot?!" "Do you sell hubcaps for a 1972 Pinto Hatchback? ...Ooo, Mini Trucker Magazine!" Do you have that one with that guy who was in that movie last year? |
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Lick Ness Monster
Dennis Stamp
From the eerie, eerie depths of Lake Okabena
Posts: 4,874
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Post by Lick Ness Monster on Jan 1, 2009 23:23:38 GMT -5
The common perception, assumption, and stereotypes of people who work in the food service industry is that we are stupid. We mess up everyones orders, are high school dropouts or students still in high school, and generally stupid losers. I have seen assumptions like this even on this very board. I work at a pretty high end mall, and am used to people ignoring me when I ask how their day is going and just ordering away with their demands. I'm used to not hearing "thank you", stupid old rich ladies getting mad if they don't have their sandwich within 3 minutes, and people not even smiling or looking me in the eye as they speak. I've seen the following things while working in food service: -A woman getting furious at one of my coworkers about not getting her change, insisting that she had paid, while her money that she was going to pay with was RIGHT IN HER DAMN HAND. -A man asking me where the ketchup was as the newly opened box of ketchup was right next to his head. -A man asking me if any of the orders came as combo meals, while behind me the screen clearly read "combo meals" and what they included. -People asking common things that you can just READ, like how many nuggets come in a meal. -A woman standing in front of a closed cash register for a good 5 or 6 minutes before asking me if the register that clearly read "closed" was closed. -A man asking one of my coworkers what a brownie was. -My favorite: "Are you closed"? as the lights are off and we're cleaning everything. -A woman asking me if we had babrcue sauce AS I WAS HANDING BABRBECUE SAUCE TO SOMEONE AND SAYING "HERE'S YOUR BBQ SAUCE". So remember, next time your feeling a little high and mighty and thinking "man, look at these idiots", just remember, the people on the other side of the register are more than likely thinking the same thing about you. This has been a Rican service announcement. Thank you. Amen, brother. Fast food worker/manager for EIGHT YEARS, and I've heard it all and then some. Now I work in a factory and get treated just as badly...just by the other workers. |
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Phosphor Glow
Bill S. Preston, Esq.
Is a real girl!
Posts: 19,874 
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Post by Phosphor Glow on Jan 2, 2009 1:34:35 GMT -5
The worst incident for me:
When I was still working at Taco Bell, this one guy who had been waiting for 5 minutes on his food(yes, just 5 minutes, during a rush), he walked angrily up to the counter and screamed "HEY" and clapped his hands, as if everyone should stop everything they're doing and pay attention to him.
He then started bitching to me about how his order is taking too long and he wasn't being properly served. He looked offended that the people on the line were still making food while he was speaking.
I reiterate, 5 minutes. Not an unreasonable time to wait for food.
But apparently this dude was the most important man in the woooorldd! HOW DARE YOU NOT STOP MAKING ORDERS FOR OTHER PEOPLE AND MAKE MINE THE SECOND I ORDER IT!? YOU PEOPLE ARE AWFUL. I'M SUING.
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default
Bill S. Preston, Esq.
Blames Everything On Snitsky. Yes, Even THAT.
Posts: 17,056
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Post by default on Jan 2, 2009 1:38:18 GMT -5
Yeah... this is why I've passed on fast foods. I used to make six inch hoagies and pizzas at a convenience store (Uni-Mart). I swear, every other night or so I'd get out the hoagie stuff, someone would come in and ask me if they could get them custom made. They were crappy sandwiches were just saran wrapped and shoved in a display for $2 or $3.
Then I'd get the nurses yelling at me about the coffee not being fresh. We had a six hour rule for coffee. I didn't start it until 4 in the morning and was out of there by 7. The four am coffee was always gone by 5-5:30 from the steelworkers. How is an hour and a half coffee not fresh?
And for all of this... there was a Sheetz convenience store less than a mile away that ALWAYS had two people on duty. They ALWAYS had fresh coffee... and cheaper tobacco prices. Pretty much everyone who worked at our store bought their smokes over there, including my manager who stopped in every day in her uniform. (Well, I usually just broke up the buy 1 get 1 packs, as that was back when you could without any problems)
But yeah, service jobs are thankless. Well, I didn't even care about being thanked really, but some people just need to remember they're talking to a fellow human being, not the corporation.
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Phosphor Glow
Bill S. Preston, Esq.
Is a real girl!
Posts: 19,874
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Post by Phosphor Glow on Jan 2, 2009 1:41:35 GMT -5
Yeah... this is why I've passed on fast foods. I used to make six inch hoagies and pizzas at a convenience store (Uni-Mart). I swear, every other night or so I'd get out the hoagie stuff, someone would come in and ask me if they could get them custom made. They were crappy sandwiches were just saran wrapped and shoved in a display for $2 or $3. Then I'd get the nurses yelling at me about the coffee not being fresh. We had a six hour rule for coffee. I didn't start it until 4 in the morning and was out of there by 7. The four am coffee was always gone by 5-5:30 from the steelworkers. How is an hour and a half coffee not fresh? And for all of this... there was a Sheetz convenience store less than a mile away that ALWAYS had two people on duty. They ALWAYS had fresh coffee... and cheaper tobacco prices. Pretty much everyone who worked at our store bought their smokes over there, including my manager who stopped in every day in her uniform. (Well, I usually just broke up the buy 1 get 1 packs, as that was back when you could without any problems) But yeah, service jobs are thankless. Well, I didn't even care about being thanked really, but some people just need to remember they're talking to a fellow human being, not the corporation. Exactly. I think people seem to forget that we're actually people with emotions and thoughts and lives. But with those uniforms, we're just faceless drones. |
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Post by rrm15 on Jan 2, 2009 2:20:14 GMT -5
The worst incident for me: When I was still working at Taco Bell, this one guy who had been waiting for 5 minutes on his food(yes, just 5 minutes, during a rush), he walked angrily up to the counter and screamed "HEY" and clapped his hands, as if everyone should stop everything they're doing and pay attention to him. He then started bitching to me about how his order is taking too long and he wasn't being properly served. He looked offended that the people on the line were still making food while he was speaking. I reiterate, 5 minutes. Not an unreasonable time to wait for food. But apparently this dude was the most important man in the woooorldd! HOW DARE YOU NOT STOP MAKING ORDERS FOR OTHER PEOPLE AND MAKE MINE THE SECOND I ORDER IT!? YOU PEOPLE ARE AWFUL. I'M SUING. Today, some guy asked what was taking so long with his food that he had ordered three minutes ago!! And before that, I called out that I was ready to help the next customer in line when some lady shouted out "I JUST WANT A DIET COKE!! I've been waiting forever sweety, there's other people in line!" referring to me asking the people that had been before her if they needed any sauces, just trying to provide good customer service. It's absolutely ridiculous. |
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Phosphor Glow
Bill S. Preston, Esq.
Is a real girl!
Posts: 19,874
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Post by Phosphor Glow on Jan 2, 2009 2:21:34 GMT -5
Yeah, people have no sense of...well...anything other than themselves when it comes to ordering food. It's just completely insane.
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Professor Chaos
Bill S. Preston, Esq.
Bringer of Destruction and Maker of Doom
Posts: 16,332
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Post by Professor Chaos on Jan 2, 2009 2:27:25 GMT -5
Most people suck... personally whenever I'm at a fast food joint I always say please and thank you and treat them well. I worked at one for a little while when I was in high school and now that I'm older and successful I know what they go through so treat the workers with respect, which I know first hand most people don't do.
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Post by "American Cream" Dusty Loads on Jan 2, 2009 2:34:02 GMT -5
Nothing haunts me more than working front end in a supermarket. I used to literally have nightmares about non-stop scanning.
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Post by "The Maine Event" Lil' Heavy on Jan 2, 2009 2:41:47 GMT -5
I work for a Sports Arena and a Baseball Stadium. Let me tell you, I have heard many stupid things in my time.
Customer: What kind of sauce do you have for the Chicken?
Me: BBQ or Sweet and Sour
Customer: Do you have Ranch?
Me(To self): Did I say Ranch?
(Customer points to the 32 ounce cup)
Customer: Is that the Large?
Me(to self): Are you serious?
Customer: I'll have a large fry?
Me: I'm sorry we don't sell fries at this window, you'll have to go a couple of windows down.
Customer: It says fries up there!
Me: I'm sorry, it says "All menu items except fried food:
Customer: But I just waited in this long line and your going to make me wait it that long line over there?
Me: I'm sorry, but yeah.
Customer: Can't you just go over there and get me some?
Me: No I can't
Customer (after waiting in a long line): Do you have _____/How much is_______
Me(to self): You just waited in line for like 20 minutes and you couldn't take a few minutes to like at the menu board to find out the answer for yourself?
Customer: Can you hurry up? I'm missing the game
Me(to self): Maybe you shouldn't have had a big order while the game is going on and you
should have waited for the intermission
Customer: These fries are cold
Me: I just cooked them, they were only under the heat lamp no longer than 5 minutes.
Customer: Well, I'm the customer so, and I say their cold.
Me: .....
I have millions of these type of customer stories. It's amazing how stupid people can be.
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Post by thesam07 on Jan 2, 2009 4:46:11 GMT -5
Amen Rican.
I work at a Mcdonalds, and I make mistakes. Everyone does. I'm usually standing there for 7/8 hours. Most of the time people understand, however usually once a shift there's is always someone who either;
a) Mumbles.
b) Speaks too quietly.
c) Talks with their hands over their mouth.
d) Can't read (literally and figureatively)
e) Not too descriptive about their order
(ex. Customer - "I wants a burger"
Me - "What burger would you like?"
Customer - "uuuuhh, the one on the tv."
Me - "......And that burger is?....."
Customer - "uuuuuuuuuuuuuuuuuuuuuuuuuhhhhhhhhh.....uuuuuuuuuuuuuuuuummmmmmmmm....
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa Big Mac."
Me - Ok.
Customer - I want a coffee.
Me - What kind?
Customer - No thanks.
Me - ....(types in "White Coffee".)
Customer - (looks to their 83 children) And what do yous want?
Kids - i want a whisper whisper whisper whisper whisper mumble mumble mumble
Customer - Yep, just that.
Me - (trying to hear what they are saying, assumes they said "Happy Meal with coke")
Customer - OH! And I want all of those in meals. Upsized.
Me - (having to clear all current orders so that I can retype them in as combo meals. And we don't have upsize at McDonalds.)
(collects order)
Me - There ya go, have a nice day.
Customer - I SAIDS I WANTS A COKE! YALL!
Me - (gets coke and dies a little inside)
Oh, and one more thing. When making an order, don't speak so fast that you attempt to break the land-speed record.
Becauseitsreallyreallyhardtotypeinlargebigmacmealwithlargespritesmallcheeseburgermealwithfantacaeserdelirollonmultigrainbreadand2cappucinoslargefrommccafetakeaway.
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